Who is responsible for the processing of your data?
This privacy policy applies to all personal data that the user contributes to the Grupo Herme (as part of it the companies Herme Dis, SL, Herme Plus, SL and HMS MOTORCAR, SL), with postal address on Calle Berlin, 4, 28977 Casarrubuelos (Madrid); through online forms, when making a purchase on their web pages, or when transmitting their data through personal identification cards.
The user can contact the Administration department responsible for Data Protection in the email, or by calling +34 916165475 .
For what purpose do we use your personal data?
The User is hereby informed that Grupo Herme may process personal data provided by the User through online forms, personal cards, or during the process of Purchase of any of the Grupo Herme products, for the purposes indicated below, to the extent that there is a legal basis for each treatment as explained below:
  1. Guarantee the User access, and use of his personal space in the private area of the web pages of products and services offered by Grupo Herme.
  2. Manage purchases and requests made by the User via email, telephone or on the web pages of Grupo Herme. We use the information to send you the budget, to process and deliver your order, to inform you by email and / or SMS or postal mail.
  3. Inform the User by any means, including sending commercial communications to the email address provided by the User, of products and services of Grupo Herme similar to those acquired by the user.
  4. Carry out promotional activities about other products and services of Grupo Herme including the sending of commercial communications to the email address provided by the User.
  5. Management and issuance of sales documents: invoice, packing list or digital ticket.
  6. Management of product availability alerts on WEB.
  7. Response to the exercise of ARCO + rights, inquiries and complaints by the interested party.
  8. Prevent abuse and fraud in the use of our services (for example, fraudulent activities, spam, etc.)
  9. Transfer of data to public bodies and authorities, as long as they are required in accordance with the legal and regulatory provisions.
How long will we keep your data?
Your data will be kept only during the contractual relationship for the period of time that is reasonably necessary taking into account the needs to respond to questions that arise or solve problems, make improvements and comply with the services required by applicable legislation. This means that personal data can be kept for a reasonable period of time even after the interested party has stopped using our services. After this period, the data will be blocked from all the Group's systems.
What legitimizes us for the treatment of your personal data?
The legal basis for the processing of your data for the purposes described in the second section lies in:
  1. he execution of a contract for the provision of services and / or purchase of products. In this sense, the interested party is obliged to provide the data that is necessary for its execution. If you do not provide us with this information, it will not be possible to carry out the sale.
  2. The user's consent, if requested and granted.
  3. The legitimate interest of Grupo Herme in relation to the purpose indicated in section (h) of point 2.
  4. Compliance with the legal obligations applicable to Grupo Herme for the purpose indicated in section (e), (i) and (g) of point 2.
To which recipients can we allocate your data?
The personal data of the recipient can be transferred / communicated to the following recipients:
  1. Grupo Herme companies
  2. Public Administrations and Organizations when required by fiscal, labor, Social Security or any other applicable regulations.
  3. Companies in charge of data processing, such as franchisees and suppliers that provide services to Grupo Herme (courier companies, communications delivery companies, agencies, etc.).
What are your rights in relation to personal data?
You are entitled to the following rights that may be exercised through the email address
  1. Right of access: You have the right to obtain information about whether in Grupo Herme we are treating personal data that concern you, or not, as well as to access the personal data that we have.
  2. Right of rectification: You have the right to request that Grupo Herme rectify the data when they are inaccurate or are completed when they are incomplete.
  3. Right of deletion or right to be forgotten: You can request that personal data be deleted when, among other reasons, the data is no longer necessary for the purposes that were collected.
  4. Right of limitation: You have the right to request the limitation of the data processing, in which case we will only keep them for the exercise or defense of claims.
  5. Portability right: You have the right to receive personal data in a structured format, for common use and mechanical reading, and to transmit them to another responsible when the treatment is based on consent or a contract, and is carried out by automated means.
  6. Right to object: you have the right to object to the processing of your data, in which case Grupo Herme will stop using the data, except for compelling legitimate reasons, or the exercise or defense of Possible claims.
  7. Right to file a claim: You have the right to file a claim with the Spanish Agency for Data Protection.
How do we protect your personal data?
Grupo Herme undertakes to fulfill its obligation of secrecy of personal data and its duty to keep them, and will take the necessary measures to prevent their alteration, loss, treatment or unauthorized access, in accordance with the provisions of applicable regulations.
Grupo Herme has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss and treatment and / or unauthorized access, taking into account the state of the technology , the nature of the stored data and the risks to which they are exposed, already come from human action or from the physical or natural environment, in accordance with the provisions of the applicable regulations.
Grupo Herme as entity concerned with privacy, in order to strengthen the confidentiality and integrity of the information in its organization, continuously maintains the supervision, control and evaluation of its processes to ensure respect for the privacy and security of information, according to international standards.
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